The power for Artificial Intelligence
Artificial intelligence (AI) is the development of a computer program or a machine to think and learn giving it the ability to carry out tasks that typically require human intelligence. In an online context, this is a huge opportunity to provide a one to one engagement with a brand or service. If you’re looking for a consultant who can advise you on the options, technology and required budget to deliver this platform, you’re in the right place.
Why choose AI?
The ability to provide customer service to an unlimited amount of users 24 hours a day is necessary in the fast-paced world we live in. Using it to provide support for administrative tasks and for answering repetitive questions means you will immediately convert more sales and recover more abandoned baskets.
With the enhancement of API integration, we can plug your existing system, such as booking engines, e-commerce sites, social media and email/SMS gateways into your AI platform.
New technology is flooding the market daily, each with their own unique approach and price points. Choosing the right provider is often a tricky task, with Bots starting from £50 a month to upfront costs of £50K. Not knowing the difference between all available options and technology such as NLP (natural language processing) and NLU (Natural Language Understanding) can make it incredibly difficult too.
Why work with me
Luckily I’ve been fortunate enough to have demos of all the existing systems and continue to do so with all new platforms as they are launched. In my personal opinion, these are the main factors you should review when looking at AI:
- What tasks are you looking to automate through AI?
- What integrations are possible with your existing platforms? E.g. API’s
- How many different Bots are you looking to train? Each Bot will do a set of individual tasks.
- What level of skill & time do you have?
- Price, it’s always a factor.
If you would like to discuss your next AI project with me, please feel free to drop me an email or call.